Cancellation and Returns Policy:

You may cancel your contract with Fanshop24 without giving reasons within a month of closing the same, either in written form (via mail fax, or email), or, in the case of a delivery of your order before the lapse of time, by returning your purchased item. The period of revocation begins after the receipt of a separate, written notice of revocation (either one day after delivery; or, in the case of a recurring delivery of similar products, the day after the receipt of the first part-delivery. Also, the time period does not begin before our fulfillment of duty to supply information in accordance with § 312c para. 2 BGB (German Civil Code), in connection with § 1 para. 1, 2 and 4 BGB-InfoV, as well as our duties concerning electronic business dealings in accordance with § 312e para. 1 Clause 1 BGB in connection with § 3 BGB-InfoV).
A timely sending of your notice of revocation or a timely dispatch of your ordered items is sufficient in order for you to remain within the cancellation period.
A notice of cancellation is to be addressed to: FanSport24, Inh. Christan Schläfer, Brunnmattenstr. 4, 79238 Ehrenkirchen, Germany. Fax# 0049 7633 9448815. Email: kundenservice@fansport24.de

Consequences of revocation:

In the case that a revocation takes effect, the received goods and services are to be mutually reimbursed, as well as any potential benefits that may have been received (e.g. interest, compensation for use).

If it does not prove possible for you to refund the received goods or benefits completely but only in part or in lesser quality or condition, you may be required to provide adequate value replacement.

This may lead to you having to pay all expenses which you committed to within the time period before your revocation notice. However, this does not apply in the case of a surrender of goods if the limited quality can doubtlessly be attributed to its quality inspection, such as would have been offered to you in a store. You may also note that your obligation to pay compensation for a worsening of condition caused by the appropriate use of the product can be avoided if you take care not to treat the item as your own, and do nothing which may affect its value.

Mail-transportable items are to be returned by post at our cost and risk. If the delivered product matches your order and its price does not exceed 40 Euros; or, in the case of an order exceeding this amount and if at the time of revocation you have failed to compensate for your order, or paid a contractually appointed down-payment, you are responsible for paying the postal cost.

In all other cases, you may return your order by post free of charge. Non mail-transportable items will be picked up at your door.

Payments must be refunded within 30 days. For you, this period begins with the sending of the notice of revocation or, alternatively, the product; for us it begins with their receipt.

The revocation right does not apply in the case of

1. a delivery of products, which have been specifically designed to fit the customer’s requirements or are of a personal nature (e.g. underwear); or which are not suitable for return due to their properties and condition; which deteriorate quickly, or whose expiration date is reached during return.
2. a delivery of audio and video recordings or software, insofar as the delivered device has been used by you.
3. a delivery of newspapers, magazines and pictorials.
4. the provision of betting or lottery services or
5. the closing of a contract in the form of an auction.

End of Returns Policy.